The semester is almost over, I have to say that during this semester I have learned much more than last semester. I chose some hard courses this semester, such as macroeconomics, biology, and this writing class. Writing in English is always difficult for foreign students who come to the United States to study. I used to be afraid of writing stuff in English, but now I am kind of falling in love of writing. As you and myself can see through my blog that I have made improvements in writing skills during the semester. I have learned RAIDS, and it's so useful when I am thinking about how to start or how to arrange an article. Also, I have learned how to research. Doing research is boring, but when we are doing research, we could really learn something. Usually we do research for the paper, but if we spend time on it and look for different ways to research, it would be fun and we can learn a lot about the stuff we are searching for. In addition, we were put into groups when we did the remix project. Our group took a video about the international students' life in the United States. Although none of us knew how to take a video, we worked together and figured out. Finally a great short video was made. I think group study is better than individual study. We could learn together and figure out the problems more efficiently. As for the blog, I haven't heard any other professor let the students write blogs as one of the project. Although we have to blog twice a week, it's a bit fussy, we did improve our writing skills by blogging. I think it's especially a great way for international students to improve their English. During the process of writing blogs every week, I also got much knowledge about my field.
Besides WRA, my other classes went well too. The hospitality business class is fun, and I am so happy that I finally got what I am really interested in. I think I would keep working hard in my field and other classes. I hope I could end this semester strongly.
4/15/2013
Reflecting and Researching
How time flies! I can't believe that a semester is almost over, and I have kept blogging for several months. By reading over all of the blogs that I posted, I found that I really learned a lot and my writing skill has improvded because of writing blogs twice a week.
Since it's a blog about my field, I found myself now understanding my major better. The top three things that I have learned about my field are that I know what hospitality management is, I used to think that only someone who wants to be a hotel manager would study hospitality maagement, but after researching, I know what this major really is. Also, I have got some experience of working in a hotel, and I wrote down my feelings in the blog. In addition, I learned many professional vocabularies about my field. I think I would use them one day when I really work in a hotel.
As I researching for information about my field, my researching ability is improving too. I used to think that using the internet is the only way that I could research, but I found I'm wrong now. In the blog, I have used many ways of researching, such as books, news, internet, and interview of others. This is the most important thing I have learned as a researcher. What's more, I know how to make citations in a sentence, and at the end of the articles. I wasn't used to making citations even I used other people's views, but now I know I was wrong and quotation is very important for me and also others. It shows the respect to the author of the sentence, and it's very necessary to tell readers were I got these opinions. I have also learned how to sum up others' opinions, and add my own thoughts into the article. I learned that since I am doing this a lot when I was writing a blog, it's very useful to combine my own opinion to others and create some new ideas.
The question I still have about my field is that I still can't get the whole process of recruiting and employing new staff for a hotel, and I wonder if everyone who major in hospitality would start their job at basic level.
Since it's a blog about my field, I found myself now understanding my major better. The top three things that I have learned about my field are that I know what hospitality management is, I used to think that only someone who wants to be a hotel manager would study hospitality maagement, but after researching, I know what this major really is. Also, I have got some experience of working in a hotel, and I wrote down my feelings in the blog. In addition, I learned many professional vocabularies about my field. I think I would use them one day when I really work in a hotel.
As I researching for information about my field, my researching ability is improving too. I used to think that using the internet is the only way that I could research, but I found I'm wrong now. In the blog, I have used many ways of researching, such as books, news, internet, and interview of others. This is the most important thing I have learned as a researcher. What's more, I know how to make citations in a sentence, and at the end of the articles. I wasn't used to making citations even I used other people's views, but now I know I was wrong and quotation is very important for me and also others. It shows the respect to the author of the sentence, and it's very necessary to tell readers were I got these opinions. I have also learned how to sum up others' opinions, and add my own thoughts into the article. I learned that since I am doing this a lot when I was writing a blog, it's very useful to combine my own opinion to others and create some new ideas.
The question I still have about my field is that I still can't get the whole process of recruiting and employing new staff for a hotel, and I wonder if everyone who major in hospitality would start their job at basic level.
4/09/2013
Private Clubs
Last week, I have learned something about private clubs in my hospitality management class. In China, what private club means to me is where only rich people can get in. However, I have learned there are many kinds of private clubs actually. For example, there are city clubs, country clubs, equity clubs, and yacht clubs. Every club has its own rules and requirements for joing in the club.
After joing in these private clubs, people would get profit in some ways. Just as the members of some famous brands, you would know when the private sale is and get some cheaper stuff than others.I think the private clubs in the Unite States are better than those in China. In chinese, many peopl join some private clubs in order to show off in front of others. They think it's a symbol of richness. However, in the United States, most of the people join in the private clubs since they have similar interests, and they could communicate about their interests more if they are together in one club. Although many of them are rich, they don't join the club for showing off.
As learning about the knowledge about hospitality management, I also learned the differences between China and US. It's cultural difference and also humane diffeence. I think courses are always have something to do with one coutry's cultures.
After joing in these private clubs, people would get profit in some ways. Just as the members of some famous brands, you would know when the private sale is and get some cheaper stuff than others.I think the private clubs in the Unite States are better than those in China. In chinese, many peopl join some private clubs in order to show off in front of others. They think it's a symbol of richness. However, in the United States, most of the people join in the private clubs since they have similar interests, and they could communicate about their interests more if they are together in one club. Although many of them are rich, they don't join the club for showing off.
As learning about the knowledge about hospitality management, I also learned the differences between China and US. It's cultural difference and also humane diffeence. I think courses are always have something to do with one coutry's cultures.
Practicing Your knowledge
As talking about hands-on experience, I think recently the only hands-on experience I went through is Last Staurday at Kellogg Hotel & Conference Center. The experience was offered by my HB class. If we go to the hotel and serve others, we could get 10 extra credit for our class.
I went to the Kellogg Hotel on Friday at first, the teacher gave us a speech and briefly trained us what we should do the next day. It takes only about 20 minutes, and I thought it was easy. On Saturday, I went there at 3:00pm, and almose everyone was there. The professor gave us suits to change on, and gave each one a name card with one's name on it. I think it's formal and fun. After we have dinner together, we started to be the servers of the dining room. We need to stand by and if guests need us, we need to do the things that they asked us to do, such as refill the drinks and bring napkins to them. At about 9:00pm, everything was done and I went home. Although it's only about 3 hours, I am exhausted.
I once thought that majoring in hospitality management was easy since the only thing I need to do is to ask other servers to do stuff. However, after this experience, I realized that when we firstly got internship, we would start with the most basic job such as waiters. It's different than what I thought before, but I have to admit it's fun to do something I am interested in.
Compare to learning from written or spoken sources, hands-on learning is more vivid and more fun. When we read books or watch videos about our majors, we could know what it is and how it is like. However, when we experience it, we would know what we should do and how to deal with the actual problems. Learning from written sources is more boring than experiencing something is related to your major, you could never learn the real skill unless you actually do it. This hands-on learning expeience gave me many new ideas about my field, I have done something to satisfy the guests that I never did before. I would continue to look for the internship in a hotel during this summer vacation. I think it's really interesting to do some hands-on learning in your field.
I went to the Kellogg Hotel on Friday at first, the teacher gave us a speech and briefly trained us what we should do the next day. It takes only about 20 minutes, and I thought it was easy. On Saturday, I went there at 3:00pm, and almose everyone was there. The professor gave us suits to change on, and gave each one a name card with one's name on it. I think it's formal and fun. After we have dinner together, we started to be the servers of the dining room. We need to stand by and if guests need us, we need to do the things that they asked us to do, such as refill the drinks and bring napkins to them. At about 9:00pm, everything was done and I went home. Although it's only about 3 hours, I am exhausted.
I once thought that majoring in hospitality management was easy since the only thing I need to do is to ask other servers to do stuff. However, after this experience, I realized that when we firstly got internship, we would start with the most basic job such as waiters. It's different than what I thought before, but I have to admit it's fun to do something I am interested in.
Compare to learning from written or spoken sources, hands-on learning is more vivid and more fun. When we read books or watch videos about our majors, we could know what it is and how it is like. However, when we experience it, we would know what we should do and how to deal with the actual problems. Learning from written sources is more boring than experiencing something is related to your major, you could never learn the real skill unless you actually do it. This hands-on learning expeience gave me many new ideas about my field, I have done something to satisfy the guests that I never did before. I would continue to look for the internship in a hotel during this summer vacation. I think it's really interesting to do some hands-on learning in your field.
4/04/2013
Hotel Experiencers
Recently, a job "hotel experiencers" is very popular. The hotel experiencers would go to some luxury or five-star hotels to experience. The work they need to do is observe everything in the hotel, and check the price of it to see if it is suitable. Also, they need to stay there for one or two nights to judge the services in that hotel. The experiencers also need to go out of the hotel to see the convenience of the establishment nearby.
Almost eveyone thinks it's a great job. Who doesn't want to stay in a luxury hotel for free and also get money? However, by researching for this job, I found it's not easy to be a hotel experiencer. The experiencer needs to be trained at first, and if you want to be a hotel experiencer, you should know every brand of the stuff that the hotel uses. In addition, you should judge the hotel by every detail you see and feel. After leaving the hotel , the experiencer should write a report of the hotel you just stayed, and give guests some advice about whether to choose this hotel when they are travelling. The hotel experiencers seems easy, but it needs patience and the an inventive mind. Some of the hotel experiencers think it's a very tiring job too, they feel like they are always "on the way", and don't know when can go back to their own homes.
In my opinion, as the times progress, people require more about living and eating. There are also many appraisers go to restaurant to taste the food, and make judgement of the restaurant. The quality of the life is improving very fast, these burgroning jobs would be more and more popular. The person with these kinds of abilities would be a shortage.
Almost eveyone thinks it's a great job. Who doesn't want to stay in a luxury hotel for free and also get money? However, by researching for this job, I found it's not easy to be a hotel experiencer. The experiencer needs to be trained at first, and if you want to be a hotel experiencer, you should know every brand of the stuff that the hotel uses. In addition, you should judge the hotel by every detail you see and feel. After leaving the hotel , the experiencer should write a report of the hotel you just stayed, and give guests some advice about whether to choose this hotel when they are travelling. The hotel experiencers seems easy, but it needs patience and the an inventive mind. Some of the hotel experiencers think it's a very tiring job too, they feel like they are always "on the way", and don't know when can go back to their own homes.
In my opinion, as the times progress, people require more about living and eating. There are also many appraisers go to restaurant to taste the food, and make judgement of the restaurant. The quality of the life is improving very fast, these burgroning jobs would be more and more popular. The person with these kinds of abilities would be a shortage.
Remixing Knowledge
I have found a website which is created by some professionals in my field. The website is called Hotel Management.Net. The link is http://www.hotelmanagement.net/.
I read some of the articles in that website and I found the website is very useful. By using RAIDS, I found that the revision of the website is that it combines news, blogs, and multimedia with the knowledge of the hotel management. The original text is changed to different kind of style of media. The arrangement is clear, different kinds of media are put into different places. News come firstly, and then the blog and the multimedia. The invention is that the website uses video, blogs, pictures, and news to teach us how a hotel works instead of scholarly articles. It creates new ideas of teaching hotel management.The delieveryway is photos, news and videos. It attracts people more than using text. They style is fun and educational. The website gives audience a new way of thinking about the hospitality management.The target audience would be the students who are major in hospitality management and the people who pay close attention to the field of hospitality business. The purpose is to teach and tell people something about the hotel in other ways. The different ways could attract audiences more and make the audiences feel more interested about the hotel management. The overall success of its rhetoric is that the sentences in this website is easy to understand and fun. The news are pretty neoteric so that most of the people didn't hear about. Also, it is succeed to attract people's attention since its convenience. Many parts, such as blogs of professionals and latest news are included in the website, people can get most every point they need in this website.
I think the website is successful, people who major in hospitality management can read it and I'm sure you would enjoy it.
I read some of the articles in that website and I found the website is very useful. By using RAIDS, I found that the revision of the website is that it combines news, blogs, and multimedia with the knowledge of the hotel management. The original text is changed to different kind of style of media. The arrangement is clear, different kinds of media are put into different places. News come firstly, and then the blog and the multimedia. The invention is that the website uses video, blogs, pictures, and news to teach us how a hotel works instead of scholarly articles. It creates new ideas of teaching hotel management.The delieveryway is photos, news and videos. It attracts people more than using text. They style is fun and educational. The website gives audience a new way of thinking about the hospitality management.The target audience would be the students who are major in hospitality management and the people who pay close attention to the field of hospitality business. The purpose is to teach and tell people something about the hotel in other ways. The different ways could attract audiences more and make the audiences feel more interested about the hotel management. The overall success of its rhetoric is that the sentences in this website is easy to understand and fun. The news are pretty neoteric so that most of the people didn't hear about. Also, it is succeed to attract people's attention since its convenience. Many parts, such as blogs of professionals and latest news are included in the website, people can get most every point they need in this website.
I think the website is successful, people who major in hospitality management can read it and I'm sure you would enjoy it.
3/29/2013
The Remix Project
For the remix project, our group decided to take a video about the intenationa students who study in the United States, mainly in MSU.
We chose this theme is because we are a group of Chinese students who came to MSU to study, it's happening on ourselves. Also, this project has somthing to do with my first portfolio. I basically came up with the idea and make it more concrete. Everybody else has his own work to do. It's the first group-working project in this class, we didn't really know how to work it out together. However, after a few times' group meeting, we got many ideas and all we sould do is to put the ideas together and make the video. We have searched much for the project, students who go abroad to study would always know that the imagination and the reality are different. Before we came to the US, all we think about is how to have fun and how to make more American friends, but after we came here, many stuff are different from what we thought. We want to think about this situation more deeply and add that to the video.
Two people in our group know something about how to make a video, but it's still a big challenge for us since no one is very good at it. Doing this project is not only a task to test our literacy or English writing level, but also a test of compositive ability. Every person in the group should have his own talent in one field, so it's time to use the skills and talent that we have. I'm looking forward to see our and other groups' remix projects.
We chose this theme is because we are a group of Chinese students who came to MSU to study, it's happening on ourselves. Also, this project has somthing to do with my first portfolio. I basically came up with the idea and make it more concrete. Everybody else has his own work to do. It's the first group-working project in this class, we didn't really know how to work it out together. However, after a few times' group meeting, we got many ideas and all we sould do is to put the ideas together and make the video. We have searched much for the project, students who go abroad to study would always know that the imagination and the reality are different. Before we came to the US, all we think about is how to have fun and how to make more American friends, but after we came here, many stuff are different from what we thought. We want to think about this situation more deeply and add that to the video.
Two people in our group know something about how to make a video, but it's still a big challenge for us since no one is very good at it. Doing this project is not only a task to test our literacy or English writing level, but also a test of compositive ability. Every person in the group should have his own talent in one field, so it's time to use the skills and talent that we have. I'm looking forward to see our and other groups' remix projects.
Nothing Cultural Assumptions
I have found a movie which is called the "Hotel Rwanda". The movie is a true story of Paul Rusesabagina, who is a temporary manager of a small hotel. In this movie, Paul used his hotel to help thousands of people and used his pwn connections to save their lives. He sees many poor people in the hotel, even including the poor person who drink water from the swimming pool. The poors Paul sees in the hotel has a huge influence to him, he wants to help them and he really do it.
As a manager of the hotel, Paul is a very nice and kind character in this movie. The movie makes him a kind hearted and loving hotel manager. We could see that the pop culture respects the job of my field, and the people who work at the hotel are also kind and welcomed by others. In this portrayal, the hotel manager is like a great man and saved a lot of people. Although hotel management is a sevice industry, it is still respected by the pop culture. I think nowadays many people don't repect the people who are engaged in service industry, these kinds of portrayal of my field in popular culture could help people change the way they think about the workers in my field.
As a manager of the hotel, Paul is a very nice and kind character in this movie. The movie makes him a kind hearted and loving hotel manager. We could see that the pop culture respects the job of my field, and the people who work at the hotel are also kind and welcomed by others. In this portrayal, the hotel manager is like a great man and saved a lot of people. Although hotel management is a sevice industry, it is still respected by the pop culture. I think nowadays many people don't repect the people who are engaged in service industry, these kinds of portrayal of my field in popular culture could help people change the way they think about the workers in my field.
3/21/2013
Time Flies
I have to say that this semester seems faster than last semster. It's going to be April soon, and I will go back home on May 4th. How time flies!
During last thre months, I strengthen my conviction in majoring in hospitality business. Before 2013, I didn't know what I should learn and what I want to do in the future. However, at the time I went into the class of hospitality management, I knew I would do that in the future. Everything is fun in that class. Recently, we have learned human resource, marketing and food service in hospitality business class. I have learned commercial operations, FIFO system, contribution margin, and how to tell the differences between noncommercial and commercial operations and selected subcategories for each. I was not a person who like to serve or to help the people who I don't really know, but now I think it's fun and important to learn how to serve and help others. In my opinion, it's the main idea in hospitality management. Only when we serve others, we would know what's the most important stuff to the guests. Majoring in hospitality managemen could not only teach me something about the professionl field, but also can teach me something about how to be a better person.
I really have learned a lot this semester, not only in my field, but other classes too. My writing class, lab class, sailing class and biology class all give me a lot that are totally new to me.
Talking about going home, I think it's the biggest wish for every foreign student who study abroad. Although it's my third year studying in the United States, I would still be excited when I'm thinking about going home to see my families. There is only one month left, I will try my best to keep doing a good job in every class. :)
During last thre months, I strengthen my conviction in majoring in hospitality business. Before 2013, I didn't know what I should learn and what I want to do in the future. However, at the time I went into the class of hospitality management, I knew I would do that in the future. Everything is fun in that class. Recently, we have learned human resource, marketing and food service in hospitality business class. I have learned commercial operations, FIFO system, contribution margin, and how to tell the differences between noncommercial and commercial operations and selected subcategories for each. I was not a person who like to serve or to help the people who I don't really know, but now I think it's fun and important to learn how to serve and help others. In my opinion, it's the main idea in hospitality management. Only when we serve others, we would know what's the most important stuff to the guests. Majoring in hospitality managemen could not only teach me something about the professionl field, but also can teach me something about how to be a better person.
I really have learned a lot this semester, not only in my field, but other classes too. My writing class, lab class, sailing class and biology class all give me a lot that are totally new to me.
Talking about going home, I think it's the biggest wish for every foreign student who study abroad. Although it's my third year studying in the United States, I would still be excited when I'm thinking about going home to see my families. There is only one month left, I will try my best to keep doing a good job in every class. :)
Evaluating sources
http://travel.usatoday.com/hotels/post/2012/07/us-disability-rights-groups-call-for-hotel-boycott/805883/1
I have found a source about an argument in hospitality business. The argument is about whether to put a fixed wheelchair lift near the swimming pool in the hotel so that people can get into the pool without assistance. Some people think it's not necessary to have th wheelchair lifts near the pool, and most of he hotels in the United States dont's have the lifts. However, some people think the hotels do should add some wheelchair lifts near the pool so that everyone can enjoy the pool. In my opinion, everyone is equal, disabled people have the rights to swim or to get into the pool. No matter how necessary it is to put a fixed wheelchair lift near the pool, every hotel should do it to show guests that even the disabled people can get into the pool conveniently. I think the requirement that every hotel should have the wheelchair lifts near the pool is totally understandable. It would make pools more accessible by installing a wheelchair lift and also make guests feel more comfortable and equal.
I have found a source about an argument in hospitality business. The argument is about whether to put a fixed wheelchair lift near the swimming pool in the hotel so that people can get into the pool without assistance. Some people think it's not necessary to have th wheelchair lifts near the pool, and most of he hotels in the United States dont's have the lifts. However, some people think the hotels do should add some wheelchair lifts near the pool so that everyone can enjoy the pool. In my opinion, everyone is equal, disabled people have the rights to swim or to get into the pool. No matter how necessary it is to put a fixed wheelchair lift near the pool, every hotel should do it to show guests that even the disabled people can get into the pool conveniently. I think the requirement that every hotel should have the wheelchair lifts near the pool is totally understandable. It would make pools more accessible by installing a wheelchair lift and also make guests feel more comfortable and equal.
3/14/2013
Hospitality Management in Chinese Market
Many Chinese students come to the United States to study in order to get a better job easilier than others in China, and have a better future. So do I.
Recently, I have been reading a lot of articles about hospitality education in China and the hospitality management in Chinese market. I noticed that many universities in the United States have established partnerships with Chinese universities. In this way, students from one country could go to another country as exchange students, and learn different skills of management. Education in China and US is totally different, I think differen culture can help students learn more.
Some people think that Chinese student may want to stay in the United States to be one of the managers in US hotels. However, many Chinese students are being prepared to enter into China’s growing hospitality industry to become high-level managers and eventually take on corporate positions. In my opinion, although there are many Chinese companies have enough strength to employ talented people to manage a hotel, the potential of hotel management in Chinese market is huge. René J.M. Schillings ever said "Working as a Hotel Manager in China I realized how difficult it was to find qualified local staff in China and when it came to hiring expatriates from overseas it was also often hit & miss. 40% of the foreigners who come to work in China do not complete their first contract. They resign or get terminated." I think Chinese students who study abroad still have lots of chances to become high-level managers in hotels.
Every big dream started with a small step. The only thing we could do is to study hard and bring good ways of managing a hotel to China. We can't control the market, but we do can control our own knowledge. I always believe that chances are for the people who prepare well.
Recently, I have been reading a lot of articles about hospitality education in China and the hospitality management in Chinese market. I noticed that many universities in the United States have established partnerships with Chinese universities. In this way, students from one country could go to another country as exchange students, and learn different skills of management. Education in China and US is totally different, I think differen culture can help students learn more.
Some people think that Chinese student may want to stay in the United States to be one of the managers in US hotels. However, many Chinese students are being prepared to enter into China’s growing hospitality industry to become high-level managers and eventually take on corporate positions. In my opinion, although there are many Chinese companies have enough strength to employ talented people to manage a hotel, the potential of hotel management in Chinese market is huge. René J.M. Schillings ever said "Working as a Hotel Manager in China I realized how difficult it was to find qualified local staff in China and when it came to hiring expatriates from overseas it was also often hit & miss. 40% of the foreigners who come to work in China do not complete their first contract. They resign or get terminated." I think Chinese students who study abroad still have lots of chances to become high-level managers in hotels.
Every big dream started with a small step. The only thing we could do is to study hard and bring good ways of managing a hotel to China. We can't control the market, but we do can control our own knowledge. I always believe that chances are for the people who prepare well.
Contemplating Controversy
Hotel management belongs to service industries. A big controversy in hospitality management is whether there should be one floor or several floors that should be only provided for women. Some hotels think that it's not necessary to provide floors to women since it's safe in a hotel. Others think More than 40 percent of all business travelers are women, and security is one of the biggest issues they face. Different perspective caused th controversy. Contoversies can push us to come up with the right answers. I have learned many controversies in my HB classs. Here is website which I think tells the right answer abou the controversy I have mentioned.
http://www.post-gazette.com/stories/sectionfront/life/women-only-controversy-aside-its-understandable-why-hotels-are-adding-female-friendly-digs-490720/
http://www.post-gazette.com/stories/sectionfront/life/women-only-controversy-aside-its-understandable-why-hotels-are-adding-female-friendly-digs-490720/
3/08/2013
Experience in a hotel
I went to Cancun with my friends during my spring break. We chose to live in Beloved Hotel. We saw the ranking on Expedia, Belovd Hotel is first of the ranking.
We arrived at the hotel at about 11:30 pm. The hotel is far from the airport and the downtown, it's quiet, and the security is strict. The server gave us drinks immediately after we arrived. Since it's an all-inclusive hotel, we need to take photos after we checked in so that no one else could use our room number to get food, drinks, or other services in the hotel. The environment is so great, and the beach is just near the hotel. A staff leaded us to our own room, the room is big, a large balcony is in the room. Standing on the balcony, the sight are so good, the beach is right in front of me.
For the meals, we could choose any of the restaurants in the hotel. The service is like perfect. One night, I chose to eat near the beach. It was windy, and I felt cold. At that time, the waiter gave me a blanket, I felt warm and moved. They really gave us a feeling that we are at home, and making guests feel comfortable is everything.
Everyday we went out, the hotel would arrange a taxi for us. Everday we went back, the server would smile and said welcome back. When we got in our room, everything was tided up well, even the clothes and shoes are put in the right places.
Although the price is a little high, I think the services worth it. The service is like the soul of an hotel. University of Cancun is famous for hotel management. As a tourism city, Cancun's hotels represent a good model of hotel services.
I am going to major in hospitality management, I think the experience in Cancun is vey good for me. That was the best service I have ever had in a hotel, the Beloved Hotel has so much that other hotels could learn from it.
We arrived at the hotel at about 11:30 pm. The hotel is far from the airport and the downtown, it's quiet, and the security is strict. The server gave us drinks immediately after we arrived. Since it's an all-inclusive hotel, we need to take photos after we checked in so that no one else could use our room number to get food, drinks, or other services in the hotel. The environment is so great, and the beach is just near the hotel. A staff leaded us to our own room, the room is big, a large balcony is in the room. Standing on the balcony, the sight are so good, the beach is right in front of me.
For the meals, we could choose any of the restaurants in the hotel. The service is like perfect. One night, I chose to eat near the beach. It was windy, and I felt cold. At that time, the waiter gave me a blanket, I felt warm and moved. They really gave us a feeling that we are at home, and making guests feel comfortable is everything.
Everyday we went out, the hotel would arrange a taxi for us. Everday we went back, the server would smile and said welcome back. When we got in our room, everything was tided up well, even the clothes and shoes are put in the right places.
Although the price is a little high, I think the services worth it. The service is like the soul of an hotel. University of Cancun is famous for hotel management. As a tourism city, Cancun's hotels represent a good model of hotel services.
I am going to major in hospitality management, I think the experience in Cancun is vey good for me. That was the best service I have ever had in a hotel, the Beloved Hotel has so much that other hotels could learn from it.
Reading Artifacts
For this blog, I have found an ad of a hotel.
Here is the ad.
Critical reading and response
Preview:for animals and people both, flowers and grass, an hotel advertisement
First impression:It's funny and romantic. The woman and the dog are both comfortable. It's strange why there is grass ans flowers on a table.
Key ideas:The hotel is comfortable, both animals and people can enjoy it. The environment of the hotel is good.
Connectons: It reminds me of fairy tales, princess and her dog, ad of a fashion clothing shop.
Questions: Why does a hotel ad have a dog on it?
What does these plants on the talbe mean?
Would the dog be abrupt in the ad?
Summary: The ad is trying to show that animals and people could both enjoy themselves in the hotel. Mostly women could find themselves like princesses in the hotel. The hotel is luxuriant and comfortable.
Key questions: Why are there flowers and grass on the table in a hotel ad?
Detail analysis: Why don't put dessert and dishes on the table? Why the woman sit on the table instead of the sofa?
Interpretation: There is "wonderland" in the middle of the pictures. Wonderland can be the symbol of W Hotel, and also has something to do with the pictures. There are animals and people in wonderlands, and they get along well with each other.
Synthesis: We couldn't slow down our steps and enjoy the beautiful natural scene in the city, the W Hotel provides us a chance to experience life in wonderlands. That's what the ad tells, animals, plants, people can live happily together.
Final Synthesis: The W Hotel uses the theme of wonderland to tell people the hotel is a comfortable and dreamlike place to live. Wonderland is where many people want to go, there is no sadness and sorrow in wonderland. The W Hotel gives people such a feeling that livng there can bring them happiness. The sentence "Welcome to wonderland" also makes guests feel like home.
Here is the ad.
Critical reading and response
Preview:for animals and people both, flowers and grass, an hotel advertisement
First impression:It's funny and romantic. The woman and the dog are both comfortable. It's strange why there is grass ans flowers on a table.
Key ideas:The hotel is comfortable, both animals and people can enjoy it. The environment of the hotel is good.
Connectons: It reminds me of fairy tales, princess and her dog, ad of a fashion clothing shop.
Questions: Why does a hotel ad have a dog on it?
What does these plants on the talbe mean?
Would the dog be abrupt in the ad?
Summary: The ad is trying to show that animals and people could both enjoy themselves in the hotel. Mostly women could find themselves like princesses in the hotel. The hotel is luxuriant and comfortable.
Key questions: Why are there flowers and grass on the table in a hotel ad?
Detail analysis: Why don't put dessert and dishes on the table? Why the woman sit on the table instead of the sofa?
Interpretation: There is "wonderland" in the middle of the pictures. Wonderland can be the symbol of W Hotel, and also has something to do with the pictures. There are animals and people in wonderlands, and they get along well with each other.
Synthesis: We couldn't slow down our steps and enjoy the beautiful natural scene in the city, the W Hotel provides us a chance to experience life in wonderlands. That's what the ad tells, animals, plants, people can live happily together.
Final Synthesis: The W Hotel uses the theme of wonderland to tell people the hotel is a comfortable and dreamlike place to live. Wonderland is where many people want to go, there is no sadness and sorrow in wonderland. The W Hotel gives people such a feeling that livng there can bring them happiness. The sentence "Welcome to wonderland" also makes guests feel like home.
2/24/2013
Observing community
Before I came to MSU, I got a lot of help from a campus organization which is formed by many Chinese students. The name of the organization is called MSU We54. The members in this organization always help the students from China who are freshmen. They gave me lots of information about the school before I came here, they also picked me up at the airport of East Lansing. I appraciated them, and many of my friends have joined this organization.
One of my good friends is now the vice president of the organization. He has participated in many big events. I think his job is somewhat similar as my field. For example, recently, the organization is hiring some new members. I interviewed my friend about this event, and asked him what the process of hiring new members is. He told me that as a leader of the group, he needs to think about some questions for the students who come. He made an examination paper by himself, and every student who come to enlist should fill out the paper. After that, the students that pass he exam should be interviewed by the leaders of the group. My friend and other leaders would consider whether the organization is short of the students that have particular talents. Thirdly, the students who pass the second step should make a speech of what they could do for this organization. Eventually, a little amount of the students could be hired to this organization. After being hired, the new member's specific work would be arranged by my friend and other leaders.
In my opinion, this event is very similar to hiring employees in a hotel. Since my field is hospitality management, the job that my friend does is like a hotel manager would do. When hiring some new staff, the managers should consider roundly whether the person is proper for this job.
The MSU We54 is a very popular group among Chinese students in MSU, I think their work are meticulous and interesing. The purpose of the group is to help new students to accommodate to the new circumstance more quickly. I think the organzion is meanful and helpful to us foreign students.
One of my good friends is now the vice president of the organization. He has participated in many big events. I think his job is somewhat similar as my field. For example, recently, the organization is hiring some new members. I interviewed my friend about this event, and asked him what the process of hiring new members is. He told me that as a leader of the group, he needs to think about some questions for the students who come. He made an examination paper by himself, and every student who come to enlist should fill out the paper. After that, the students that pass he exam should be interviewed by the leaders of the group. My friend and other leaders would consider whether the organization is short of the students that have particular talents. Thirdly, the students who pass the second step should make a speech of what they could do for this organization. Eventually, a little amount of the students could be hired to this organization. After being hired, the new member's specific work would be arranged by my friend and other leaders.
In my opinion, this event is very similar to hiring employees in a hotel. Since my field is hospitality management, the job that my friend does is like a hotel manager would do. When hiring some new staff, the managers should consider roundly whether the person is proper for this job.
The MSU We54 is a very popular group among Chinese students in MSU, I think their work are meticulous and interesing. The purpose of the group is to help new students to accommodate to the new circumstance more quickly. I think the organzion is meanful and helpful to us foreign students.
2/21/2013
Researching is Fun
In this week's writing class, we have already started our second paper. It's a research paper about the artifact and the community that has something to do wih the artifact. I didn't like writing a research paper before, so I think it would be a big challenge for me.
Our class went to the main library of our school on Thursday. We first took a tour in the library, it was a lot bigger than I thought. I have only been there once since I usually went to the library near my dorm. There are so many books in the library, and the book shelves are very advanced that we could move it by the buttons on the shelves. Then we went back to the reference instruction room, the librarian used tattoo as an artifact to show us lots of different ways to find the resources. We were divided into groups and asked to find different types of sources about the tattoos. I found using the website of school's main library is a useful way to find sources, and there are some electronic resouces that we could read online instead of going to the library. During the break, we were asked to find a book about our own artifacts by ourselves. I was writing about Michael Jackson, and I first looked for the book online. The book I found was on the fourth floor. When I reached the fourth floor, it was so quiet. Every book is orderly put on the shelf, which makes it easy for me to find the book I need. After only about 5 minutes, I got the book. I used to thought that it's very troublesome to find a book in such a big library, but I was totally wrong.
The experience on Thursday has changed my view about the library. I think I would go to the library more to find the resources on books rather than only on internet. Doing research is not as hard as I thought, I have more confidence in writing the second paper now.
Our class went to the main library of our school on Thursday. We first took a tour in the library, it was a lot bigger than I thought. I have only been there once since I usually went to the library near my dorm. There are so many books in the library, and the book shelves are very advanced that we could move it by the buttons on the shelves. Then we went back to the reference instruction room, the librarian used tattoo as an artifact to show us lots of different ways to find the resources. We were divided into groups and asked to find different types of sources about the tattoos. I found using the website of school's main library is a useful way to find sources, and there are some electronic resouces that we could read online instead of going to the library. During the break, we were asked to find a book about our own artifacts by ourselves. I was writing about Michael Jackson, and I first looked for the book online. The book I found was on the fourth floor. When I reached the fourth floor, it was so quiet. Every book is orderly put on the shelf, which makes it easy for me to find the book I need. After only about 5 minutes, I got the book. I used to thought that it's very troublesome to find a book in such a big library, but I was totally wrong.
The experience on Thursday has changed my view about the library. I think I would go to the library more to find the resources on books rather than only on internet. Doing research is not as hard as I thought, I have more confidence in writing the second paper now.
2/16/2013
Exploring Writing Process
I am asked to interview a professional in my field, suddenly a proper choice came to my mind. Manager Zheng is one of my father's friends, he owns Regal Airport Hotel in Hong Kong, and also he has two restaurants in Hong Kong. One of them is a Japanese restaurant, the other is a Contonese cuisine restaurant. I quickly asked my father about Mr Zheng's contact information.
On Wednesday, I sent him a email to ask if I could interview him, and he agreed. I first asked him what he think hotel management is. He told me that to him, managing a hotel or a restaurant is a lifestyle, it's his everyday life. He thinks he is not only managing a hotel for making profit, but for his own happiness. Then I asked whae he would write in his daily life. He told me that he only writes a little by himself, usually before a meeting, he would write down what the problems are recently and what he needs to talk in the meeting. He would write a report about the hotel in the end of the year to summarize the work for that year and what needs to be improved next year. I asked how he writes it, he said that his secretary would give him many reports and datas about the information for the whole year, he would also consider some big events that happened through the year and whether the staff dealed with them correctly. He sometimes draw on the experience of other good hotels and write them down to teach his staff how to serve guests better. Mr Zheng mentioned that he writes diary sometimes to keep the minutes of some good moments happen to him of his family. He has ever written a diary with photos for his daughter, he started to write it on the day that his daughter was born and ended when his daughter was 1 year old. I think that's pretty cool and sweet.
Mr Zheng's writing process is dfferent from others that we've discussed in class. Th report is similar to our recent paper, he collects the data and information first and make conclusion. We need to collect much information for our research paper too, the difference is we need to write the quote or citation from other's articles, but not only make conclusions. Mr Zheng wrote diary for his daghter every day, it's very different from the writing process we've learned. He also put photos into the diary, I think pictures could be added to our essays too to make our essays more vividly.
Mr Zheng also gave me some advice in my field, he encouraged me to keep working hard with what I am really interested. Suprisingly, he told me he may give me an internship on my summer vacation. I think I get more than I thought from this interview, and I am so excited about working in a hotel or a restaurant.
On Wednesday, I sent him a email to ask if I could interview him, and he agreed. I first asked him what he think hotel management is. He told me that to him, managing a hotel or a restaurant is a lifestyle, it's his everyday life. He thinks he is not only managing a hotel for making profit, but for his own happiness. Then I asked whae he would write in his daily life. He told me that he only writes a little by himself, usually before a meeting, he would write down what the problems are recently and what he needs to talk in the meeting. He would write a report about the hotel in the end of the year to summarize the work for that year and what needs to be improved next year. I asked how he writes it, he said that his secretary would give him many reports and datas about the information for the whole year, he would also consider some big events that happened through the year and whether the staff dealed with them correctly. He sometimes draw on the experience of other good hotels and write them down to teach his staff how to serve guests better. Mr Zheng mentioned that he writes diary sometimes to keep the minutes of some good moments happen to him of his family. He has ever written a diary with photos for his daughter, he started to write it on the day that his daughter was born and ended when his daughter was 1 year old. I think that's pretty cool and sweet.
Mr Zheng's writing process is dfferent from others that we've discussed in class. Th report is similar to our recent paper, he collects the data and information first and make conclusion. We need to collect much information for our research paper too, the difference is we need to write the quote or citation from other's articles, but not only make conclusions. Mr Zheng wrote diary for his daghter every day, it's very different from the writing process we've learned. He also put photos into the diary, I think pictures could be added to our essays too to make our essays more vividly.
Mr Zheng also gave me some advice in my field, he encouraged me to keep working hard with what I am really interested. Suprisingly, he told me he may give me an internship on my summer vacation. I think I get more than I thought from this interview, and I am so excited about working in a hotel or a restaurant.
2/15/2013
Learning Progress for This Week
I would say that this week is a tough week, I had a lot of homework do and I need to prepare for my next economics exam. On the other side, I felt happy and warm last week. It was Chinese New Year's Day last Sunday, I had so much fun with my new friends from MSU. Although I couldn't celebrate it with my families, I think friends here are like my true families too.
As for the learning progress, in this week's writing class, I have basically learned much about how to write a research paper. It was Valentine's Day yesterday, Kate used the special date as an example to teach us how to research for a research paper. My partner and I found many useful sources for the tradition and customs of Valentine's Day. I could now quickly distinguish summary, paraphrase, and quote. Before yesterday's class, I was so confused about the citation in the essay. I didn't know how to quote or cite for the sources I have found in an essay, especially the sources without authors. However, now I am clearly about the citation and how to write a research paper. Since our next paper is about an artifact and the community, we should do a lot of research for the paper. The class gave me many ideas and I am now confident with my topic report, which needs to be turned in next week. I like the way that Kate connected the festival with our class, it's fun. We could not only learn how to research, but also some customs about the popular festival in the United States.
Besides the writing class, my hospitality business class goes on well too. I have learned much about the casinos last week. I found it was so joyful to read the articles which my professor provided to us. At first, my parents didn't allow me to major in hospitality management, but after they knew how much I was interested in it, they agreed. I think we should choose major by ourselves, because the future is ours. Nothing should stop your step on the way to achieving your dream.
As for the learning progress, in this week's writing class, I have basically learned much about how to write a research paper. It was Valentine's Day yesterday, Kate used the special date as an example to teach us how to research for a research paper. My partner and I found many useful sources for the tradition and customs of Valentine's Day. I could now quickly distinguish summary, paraphrase, and quote. Before yesterday's class, I was so confused about the citation in the essay. I didn't know how to quote or cite for the sources I have found in an essay, especially the sources without authors. However, now I am clearly about the citation and how to write a research paper. Since our next paper is about an artifact and the community, we should do a lot of research for the paper. The class gave me many ideas and I am now confident with my topic report, which needs to be turned in next week. I like the way that Kate connected the festival with our class, it's fun. We could not only learn how to research, but also some customs about the popular festival in the United States.
Besides the writing class, my hospitality business class goes on well too. I have learned much about the casinos last week. I found it was so joyful to read the articles which my professor provided to us. At first, my parents didn't allow me to major in hospitality management, but after they knew how much I was interested in it, they agreed. I think we should choose major by ourselves, because the future is ours. Nothing should stop your step on the way to achieving your dream.
2/07/2013
About My Lab Class
I have taken ISB 203 lab this year, it's about the Red Cedar River. When I first went to this class, I have never thought it would be such a fun class. I was only excited about not having any quizzes and exams in this class. However, during these weeks' lab class, we went outside during every class period, and did many experiments near the Red Cedar River. People in my group are all nice and we did the experiments very efficiently.
In this week's class, we went outside first and collected some data of the river, such as the river hight, the PH, and the nitrates. Then we went back to the classroom to do experiment about the groundwater. We had small water pump and different sizes of cobblestones to imitate how to draw water out of the ground. It's interesting, and people in our group cooperated well. I have also learned a lot about the underground water and why we couldn't use the underground water directly. The pollution that people make or pour to the soil would influence the underground water, and in this way, we can't use the underground water anymore. I think environmental pollution has been a big problem to us, people mostly focus on the air pollution or the water pollution. However, the industrial pollution is becoming more and more serious, the soil may be ruined by the industrial pollution. Tying up with the soil, the underground water that could be used by people becomes less and less.
The lab class didn't only teach me how to do the experiments, but also taught me much about the growing environmental problems.
In this week's class, we went outside first and collected some data of the river, such as the river hight, the PH, and the nitrates. Then we went back to the classroom to do experiment about the groundwater. We had small water pump and different sizes of cobblestones to imitate how to draw water out of the ground. It's interesting, and people in our group cooperated well. I have also learned a lot about the underground water and why we couldn't use the underground water directly. The pollution that people make or pour to the soil would influence the underground water, and in this way, we can't use the underground water anymore. I think environmental pollution has been a big problem to us, people mostly focus on the air pollution or the water pollution. However, the industrial pollution is becoming more and more serious, the soil may be ruined by the industrial pollution. Tying up with the soil, the underground water that could be used by people becomes less and less.
The lab class didn't only teach me how to do the experiments, but also taught me much about the growing environmental problems.
Delivery and Style
Recently, I have found a great website which is called "Hotel Marketing Coach". On this website, we could read many hotel news articles, which are written by some professionals in my field. One of the articles interests me most, which is named "Smaller Independent Hotels Should Think 'Big' ".
The article is wrriten by Neil Salerno, who is a hotel marketing coach. The article basically describes how to use the internet and the websites to make a hotel better. In the very opening, the author briefly tells the reason why the small hotels need websites to compete with the franchised big hotels. Surprisingly, some professional words in the article like "GDS" and "talent-base" were just taught in my hospitality business class, and I could understand it immediately. Since it's a somewhat scholarly article, I think the way he uses abbreviations is correct. The audiences for this article are most the learners in this field, so they could mostly understand the abbreviations and some professional words. In this article, he uses many examples to make his ideas more clear. For instance, "There are many hotels out there which have spent $4,000 or more for a very pretty but totally ineffective website." the author uses the numbers to explain why it's ridiculous to use so much money only for the appearance of the website. The numbers have persuasion for audience to believe, and as a scholarly article, I think it's necessary to put some numbers or information into the article. I think the best delivery in this article is that the author uses the bulleted list to show the main mistakes that some hotels would make to readers. It's more convenient for those hotel managers who read the article to avoid the mistakes in making their websites of the hotels.
I also found a blog which is written by a hotel manager, he basically wrote how a hotel works and the rooms in the hotel. Comparing the blog and the scholarly article, the blog is much shorter and the writing style is more casual. Readers would like to read the blog more since there are less professional words in the blog and it's easier to understand the thesis that the blogger wants to expres.
As for the newspaper articles for hotel management, it has more datas, and it's more like a research paper. The dates of the report is on the top of the article. Readers are able to know plenty of information in a newspaper article. In addition, the examples in a newspaper article is far more than a blog. The delievery is also easy for readers to understand, but more professional than a blog.
These three types of articles are different in delievery and style, and they are for different types of people to read. The scholarly article may be suitable for students and learners of hotel management; the blog is fun, and almost everyone could read it; the newspaper article is for some professionals and some people who want to gather information about the field. Since the audiences are different, each of them has its own style of writing.
The link of the scholarly article is below:
http://www.hotelmarketingcoach.com/Smaller%20Independent%20Hotels%20Should%20Think%20Big.htm
The link of the blog is below:
http://thehospitalitymanager.tumblr.com/
The link of the newspaper article is below:
http://www.hotelnewsnow.com/Articles.aspx/9890/Multi-property-deals-to-spur-Choices-growth
The article is wrriten by Neil Salerno, who is a hotel marketing coach. The article basically describes how to use the internet and the websites to make a hotel better. In the very opening, the author briefly tells the reason why the small hotels need websites to compete with the franchised big hotels. Surprisingly, some professional words in the article like "GDS" and "talent-base" were just taught in my hospitality business class, and I could understand it immediately. Since it's a somewhat scholarly article, I think the way he uses abbreviations is correct. The audiences for this article are most the learners in this field, so they could mostly understand the abbreviations and some professional words. In this article, he uses many examples to make his ideas more clear. For instance, "There are many hotels out there which have spent $4,000 or more for a very pretty but totally ineffective website." the author uses the numbers to explain why it's ridiculous to use so much money only for the appearance of the website. The numbers have persuasion for audience to believe, and as a scholarly article, I think it's necessary to put some numbers or information into the article. I think the best delivery in this article is that the author uses the bulleted list to show the main mistakes that some hotels would make to readers. It's more convenient for those hotel managers who read the article to avoid the mistakes in making their websites of the hotels.
I also found a blog which is written by a hotel manager, he basically wrote how a hotel works and the rooms in the hotel. Comparing the blog and the scholarly article, the blog is much shorter and the writing style is more casual. Readers would like to read the blog more since there are less professional words in the blog and it's easier to understand the thesis that the blogger wants to expres.
As for the newspaper articles for hotel management, it has more datas, and it's more like a research paper. The dates of the report is on the top of the article. Readers are able to know plenty of information in a newspaper article. In addition, the examples in a newspaper article is far more than a blog. The delievery is also easy for readers to understand, but more professional than a blog.
These three types of articles are different in delievery and style, and they are for different types of people to read. The scholarly article may be suitable for students and learners of hotel management; the blog is fun, and almost everyone could read it; the newspaper article is for some professionals and some people who want to gather information about the field. Since the audiences are different, each of them has its own style of writing.
The link of the scholarly article is below:
http://www.hotelmarketingcoach.com/Smaller%20Independent%20Hotels%20Should%20Think%20Big.htm
The link of the blog is below:
http://thehospitalitymanager.tumblr.com/
The link of the newspaper article is below:
http://www.hotelnewsnow.com/Articles.aspx/9890/Multi-property-deals-to-spur-Choices-growth
1/31/2013
Something new to me
I have taken the sailing class this semester. Before taking it, I have heard that the class is very interesting and we could experience sailing in this class. In the first class, the professor told us we could only sail in April and May, I'm a little disappointed with that. However, after several seminars, I found it's also fun to learn some knowledge in the classroom.
In the first seminar, I have learned every part of the sail boat, and the model that professor showed us was so cool, I was even more excited about this class. I have made many friends in the first seminal, many of them are like me, it is the first time for us to sail! In the second and third seminar, I have learned how to move about a sail boat safely, the purpose of each item on the boat and how GPS is used and why it's so important for the sailig. The porfessor told us once a student was bored in his vacation and came to the professor, then the professor and some of his friends took the student to sail. They even went to Miami. How exciting the experience is! I felt myself totally love this sport. For me, I am not a person who often do sports or outdoor activities, I would rather stay at home and read books or surf the internet. I think sailing may become one of my favorite sports!
I just can't wait to sail on the Great Lakes in April!
In the first seminar, I have learned every part of the sail boat, and the model that professor showed us was so cool, I was even more excited about this class. I have made many friends in the first seminal, many of them are like me, it is the first time for us to sail! In the second and third seminar, I have learned how to move about a sail boat safely, the purpose of each item on the boat and how GPS is used and why it's so important for the sailig. The porfessor told us once a student was bored in his vacation and came to the professor, then the professor and some of his friends took the student to sail. They even went to Miami. How exciting the experience is! I felt myself totally love this sport. For me, I am not a person who often do sports or outdoor activities, I would rather stay at home and read books or surf the internet. I think sailing may become one of my favorite sports!
I just can't wait to sail on the Great Lakes in April!
10 questions about my field
1. What's the function of hotels?
2. What is the "hotel industury"?
3. What are the aims for a hotel manager?
4. What would a hotel manager do for those VIP guests?
5. How do authorities rate or rank the hotels?
6. How to create a hotel advertisement?
7. How to choose a location for a new hotel?
8. What are the basic components of hotel products?
9. How many departments are there in a hotel?
10. What work does a hotel manager should do in one day?
I have found a textbook, which is called "Hotel Operatons & Management". It indtroduces hotel management in many ways, and tell readers some basic knowledge about the hotel. I have also found some answers to my questions. The primary function of hotel is to provide accommodation for those away from home, and to supply such people with at least their basic needs. A hotel in a country can -taken together - be looked upon as forming an industry; the "hotel industry". The aims for a hotel manager are to satisfy their guests and to run profitable business. The authorities or trade associations in different countries may "categorise", "classify",or "grade" hotels in different ways and according to different criteria. Star rating systems are commonly devised and used, which might range from "one star" up to "five srar". As for the advertisement, some advertisements for hotel, especially those which are designed to attract holidaymakers, incorporate pictures - usually photographs taken from"advantageous" perspctive and describe the special attractions of the hotel. The book doesn't say much about the location, it just wrote that the most suitable location for hotels depends on the "markets". The basic components of hotel products are sleeping accommodation, food and beverages, and organized functions. The hotel departments according to services are accommodation services, food and beverage services, and suppor services.
As you can see that many of my questions are solved in the textbook, and I really learned a lot from it.
2. What is the "hotel industury"?
3. What are the aims for a hotel manager?
4. What would a hotel manager do for those VIP guests?
5. How do authorities rate or rank the hotels?
6. How to create a hotel advertisement?
7. How to choose a location for a new hotel?
8. What are the basic components of hotel products?
9. How many departments are there in a hotel?
10. What work does a hotel manager should do in one day?
I have found a textbook, which is called "Hotel Operatons & Management". It indtroduces hotel management in many ways, and tell readers some basic knowledge about the hotel. I have also found some answers to my questions. The primary function of hotel is to provide accommodation for those away from home, and to supply such people with at least their basic needs. A hotel in a country can -taken together - be looked upon as forming an industry; the "hotel industry". The aims for a hotel manager are to satisfy their guests and to run profitable business. The authorities or trade associations in different countries may "categorise", "classify",or "grade" hotels in different ways and according to different criteria. Star rating systems are commonly devised and used, which might range from "one star" up to "five srar". As for the advertisement, some advertisements for hotel, especially those which are designed to attract holidaymakers, incorporate pictures - usually photographs taken from"advantageous" perspctive and describe the special attractions of the hotel. The book doesn't say much about the location, it just wrote that the most suitable location for hotels depends on the "markets". The basic components of hotel products are sleeping accommodation, food and beverages, and organized functions. The hotel departments according to services are accommodation services, food and beverage services, and suppor services.
As you can see that many of my questions are solved in the textbook, and I really learned a lot from it.
1/24/2013
Memoir of a Hotel Manager
I have found an essay which is called "Memoirs: A day in the life of a hotel manager". In the essay, the author uses third-person tone of voice to narrative a day of a hotel manager. The essay is realistic, she uses the sentences like "The hours can vary from day to day and everyday is unpredictable as the next" and "You need to be hands on and available to assist where necessary" to show how busy a hotel manger is. The author also uses personal experience to narrative all the work in a hotel that need to be done by a hotel manager. The revision is that what a hotel manager truly is and how a hotel ran by a hotel manager and other staffs. Since it's not a first-person narration, the author doesn't use any reflective verbs to show her own opinions, but the work flow of the hotel managers that she worte about shows that she know the job well. Obviously, she must have some experience in doing this job. The essay also has the inspiration feature, the sentence like "The job requires you to be muti skilled and have a good knowledge about the departments in the hotel." shows that the high requirements for a hotel manager.
The whole essay tells readers the elementary work for a hotel manager and how important the manager is for the whole hotel. Challenges are everywhere during one day in a hotel for a hotel manager.
The memoir is on the link below:
http://www.helium.com/items/1709225-hotel-manager
The whole essay tells readers the elementary work for a hotel manager and how important the manager is for the whole hotel. Challenges are everywhere during one day in a hotel for a hotel manager.
The memoir is on the link below:
http://www.helium.com/items/1709225-hotel-manager
New stuff I have learned
I chose economics as my major before I went to college. Actually I changed my mind to major in hospitality management after I took the first hospitality bussiness class. The professor showed us a video about hotel management, it's so interesting. I found myself truly falling in love with the major.
I have learned many types of business and many important vocabularies for the hospitality management in the second class. Usually I don't like doing homework, but when I did the homework for HB, I think it's easy and so interesting. Then I decided to choose hospitality to be my major, I think I finally know what I am really interested in.
I also learned a lot of other stuff during last week. In writing class, I have learned the elements of narrative. We have watched the movie Star War: A New Hope, the conflict between good and evil is shown obviously in the movie. I think learning the elements of narrative is very helpful for my Literacy Memoir writing. In my lab class, I have learned something about the Red Cedar River, we went under the bridge to do experiments, it was cold, but fun.
I think it's a great start of this semester, everything went well and I hope I could learn more later on.
I have learned many types of business and many important vocabularies for the hospitality management in the second class. Usually I don't like doing homework, but when I did the homework for HB, I think it's easy and so interesting. Then I decided to choose hospitality to be my major, I think I finally know what I am really interested in.
I also learned a lot of other stuff during last week. In writing class, I have learned the elements of narrative. We have watched the movie Star War: A New Hope, the conflict between good and evil is shown obviously in the movie. I think learning the elements of narrative is very helpful for my Literacy Memoir writing. In my lab class, I have learned something about the Red Cedar River, we went under the bridge to do experiments, it was cold, but fun.
I think it's a great start of this semester, everything went well and I hope I could learn more later on.
1/14/2013
Hospitality Management and Pop Culture
It seems that pop culture doesn't portray the field of hospitality management much in songs or tv shows. Most of the time, the jobs like doctors or policemen have been portrayed a lot by pop culture. However, there are still some movies, which could be good examples.
One of the movies is called "Pretty Woman", it tells a good story which is a hotel manager helps a prostitute become a lady. Another example is the "Fawlty Towers" series, it's a funny take on the hotel business. It tells a series of stories which happens in the hotel, and how those staff in the hotel deal with the problems.
These two examples show the work that the employees should do in a hotel. The "Pretty Woman" shows that how a staff in the hotel helps others, and the staffs' responsibility. Their devotion to the work is also shown in the examples.
The words with specialized meanings within my field would be:
Responsibility
Devotion
Unremitting
Experience
One of the movies is called "Pretty Woman", it tells a good story which is a hotel manager helps a prostitute become a lady. Another example is the "Fawlty Towers" series, it's a funny take on the hotel business. It tells a series of stories which happens in the hotel, and how those staff in the hotel deal with the problems.
These two examples show the work that the employees should do in a hotel. The "Pretty Woman" shows that how a staff in the hotel helps others, and the staffs' responsibility. Their devotion to the work is also shown in the examples.
The words with specialized meanings within my field would be:
Responsibility
Devotion
Unremitting
Experience
About Me
My name is Yiran Chen, I am from China. I chose Hospitality Management as my major, because I have a great interest in managing a hotel or a restaurant. I started writing in a very young age, but I usually wrote in Chinese before high school. After I went to high school in the United States, I began to read a lot in English, and I found it really helps for my writing. I think I am still a pretty weak writer in English writing. My strong point is that I could describe stuff clearly. However, my weakness is that sometimes I couldn't find enough examples to support my essays. Since I am not a native speaker, I would say that the most important thing for me is to enrich my vocabulary. My personal goal is to use this blog to write more, and to get more help for the writing skills from others. Since the major is what I am interested in, I think I could have more stuff to write about it. The blog may be a good place to improve my writing skills.
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